- HAD AN ACCIDENT?
-
WHO WE ARE
- PARTNER WITH US
-
CONTACT US
- CAREERS
HAD A CAR ACCIDENT?
Don't panic, we can help
FINDING YOU A TEMPORARY VEHICLE
If you’ve been involved in a road traffic accident that was not your fault, our friendly and professional advisors can find you a temporary vehicle.
Our objective is to deliver a suitable like-for-like vehicle, including commercial and prestige, to your home or place of work in the shortest time possible – sometimes within a matter of hours.
We do not take any payment from you as we recover all our costs from the at-fault driver's insurance company.
A replacement vehicle ensures you remain mobile while your car or van is repaired and can be used for up to seven days after we receive a settlement cheque if your car is written off.
Vision’s experienced advisors are on hand to support you in the minutes, hours and days following a collision. They have the expertise to handle your replacement vehicle needs, guiding you through the process and keeping you updated at all times.
Read more about Vision and why we are different.
FAQs
Why should I use Vision and not my insurance company if I’m involved in a non-fault accident?
Why should I use Vision and not my insurance company if I’m involved in a non-fault accident?
If you call your insurance company you will be required to claim under your own policy, you will have to pay your policy excess (if appropriate) and your policy is likely to only cover you for use of a small courtesy car while yours is being repaired. If your vehicle is a write-off you would not normally be provided with a courtesy car at all.
If you call Vision there are a whole host of benefits your insurance company simply can’t provide, including:-
-
a ‘like for like’ replacement vehicle while yours is repaired
-
the ability to waive or reclaim payment of your policy excess
-
management of the repairs of your vehicle or a settlement cheque for a write-off
-
and much more!
What if my car is a write off?
What if my car is a write off?
If your vehicle is declared a write-off, the insurer will issue a payment for the pre-accident value of your vehicle. You can remain in the hire vehicle for up to 7 days after the payment is received, allowing you to remain mobile while you purchase a replacement.
What does the service cost me?
What does the service cost me?
We do not charge our customers for our services. We earn solely through the supply of the hire car, the cost of which is recovered under our agreement with the guilty driver's insurer.