WHO WE ARE

How we ended up where we are today

VISION - A LONG ESTABLISHED PROVIDER

Vision is a long established provider of claims management, credit hire and intervention hire services to 'non-fault' motorists.

Established in 1995, we aim to use our many years of experience and high levels of expertise to provide a comprehensive and seamless service throughout our customers' claim journey with us.

OUR ETHOS

At Vision our focus has always been to put our customers’ needs first and provide the highest possible level of customer service both directly and through our business partners.

We have a diverse fleet and are confident that we can meet most, if not all, replacement vehicle needs our customers might have.

Vision, part of Markerstudy Group, is authorised and regulated by the Financial Conduct Authority (FCA).

Read about why Vision is different from our competitors.

TESTIMONIALS

“The service I have received has been amazing I could not recommend you enough, I am a leader in an Insurance Contact Centre myself and if my staff provide the level of service I have received I would be really happy.”

Michael, Great Yarmouth

“Your service is already excellent just keep up the high standards you’ve set. Have already recommended you to my Dad and will continue to recommend you to all my friends, thank you for everything, you took all the stress that I was under and removed it.”

Adrian, Somerset

“All call handlers were excellent. The logistics team providing the vehicle were so flexible and supportive. All call handlers took time to explain things and assist me during a very traumatic experience- great company with employees who displayed compassion and caring approach. I honestly never felt a bother to the call handlers even when I asked the same questions over and over - thank you.”

Lee, Edinburgh